Support statement for Bazooka and the Online Encyclopedia
Please read the complete statment.
Let me first thank all of you for visiting Bazooka's Online Encyclopedia and using
Bazooka Adware and Spyware Scanner. When I
first launched this site and released Bazooka, the users were
relatively few and I could easily handle the two or three emails
that dropped in during a week and continue to develop and offer the
software and the encyclopedia information for free.
Today the situation has changed. Bazooka is fortunately still freeware and
the online encyclopedia
there for everyone thanks to all your generous donations.
The major change is that number of support requests has grown dramatically
up to around 50 emails each day.
I have come
to a point where most of my time working with this non-profit
project ends up in support-related activities, instead of developing Bazooka
and investigating the never-ending torrent of new spyware and adware. I have to
prioritise, and priority will be given to the development of Bazooka and
analysis of new spyware and adware.
Don't misunderstand me; I would love to have your feedback and
your reports of new unwanted applications. I will of course
read all emails. What I'm saying
is that I cannot promise to answer all emails. I'm hoping for your
understanding.
If you are running into problems uninstalling the potentially unwanted applications that
Bazooka detects, please read my advice.
If you are asking for help uninstalling an unwanted applications
and the advice did not help, please include the
Bazooka log in your email and the name of the unwanted applications that cause problems.
For other inquires, not related to uninstall problems, click
here.