WebHancer Customer Companion
"webHancer collects Internet performance information using a small,
transparent program known as the Customer Companion. Users typically
download and install the Customer Companion via the Internet. The Customer
Companion measures web transaction performance experienced by users.
The data collected is used by website operators and network service providers
to analyze and improve the level of service that they provide to their users.
Examples of information that we collect are: web page address, web page size,
web page load time, web page completion state and network delay time."
WebHancer is bundled with file sharing programs, such as Grokster and will
modify critical system settings.
It has been confirmed that uninstalling the software the wrong way can
make you loose the Internet Connection.
"If you've lost your Internet connectivity after removing Customer Companion, the software was not uninstalled
properly To resolve the problem, you'll need to reinstall the software and remove it properly."
classify WebHancer Customer Companion
as spyware. DoxDesk.com reports
that WebHancer Customer Companion can download and execute arbitrary code silently
from the controlling servers.
Microsoft offers two articles, Microsoft Knowledge Base Article - 297682
and Microsoft Knowledge Base Article - 302591,
about WebHancer Customer Companion.
webhdll.dll, wbhshare.dll, whiehlpr.dll, whieshm.dll, whAgent.exe
If you have any of the files related to WebHancer Customer Companion on your system,
please send them
for additional analysis. Generally, I have only analysed a
few versions for each software component listed at this web site. With your help I
will be able to look at both old and more recent versions of the WebHancer Customer Companion software.
Thank you very much for your time!
Bazooka Adware and Spyware Scanner detects WebHancer Customer Companion.
Bazooka is freeware and detects spyware, adware, foistware, trojan horses, viruses, worms and
other potentially unwanted applications.
Read more »
Uninstall WebHancer Customer Companion from "Add/Remove Programs" in the Windows® Control Panel. Here is the
uninstall instructions from the vendor.
Please contact WebHancer if you run into any problems with their product:
"Online: Login to the webHancer customer portal
Toll Free: 866.432.8328" Source
I'm looking for your help!
Thank you for using my site, I hope you find it useful. I'm looking
for help from all users, please read more.
Contact information for WebHancer Customer Companion's vendor
In order to provide correct, accurate and updated information about WebHancer Customer Companion
I encourage the vendor to contact me if any part of this write-up
needs a revision.
Bazooka - Free scan for spyware, adware, trojan horses, keyloggers, etc. Detects more than 500 potentially unwanted applications. Freeware!
The File Database - Search the file database for more information. Free!
PopUp Blocker Test - Find out if your pop-up killer can handle all pop-ups. Free!
Kephyr Labs - Find out what is going on at Kephyr. Try products in an early stage of development.