NavHelper

Overview

NavHelper, also called NavExcel, is a browser helper object that redirects your address bar searches to apps.webservicehost.com. The data displayed on this page will be based on keywords entered in search engine forms.

NavHelper is bundled with "Ares Galaxy", "CD-Cover Editor", "Spam Nullifier", "Robust Internet Speed Booster". NavHelper is also distributed with screensavers from mvr.us and with games from nstorm.com.

From the vendor: "The only information we collect is the session-specific IP address of the computer you are using to access our search and navigation services in order to deliver to you the most geographically-appropriate search results or websites. This information is not stored after the search or keyword navigation is completed." Source

"We anticipate over 25 million Internet users worldwide to be NavExcel Keyword enabled in the upcoming year so that when they type in your registered NavExcel Keyword into their browser address bar, they will be taken directly to your website.

Advertisers pay only for the traffic you receive to your site. NavExcel requires only a prepayment of US$5.00 to register a NavExcel keyword. This prepayment will be used to offset the payment for the first 1,000 pageviews sent by us to your site. Following this initial period, you will be billed on a monthly basis for the keyword traffic sent to your site at a rate of US$5.00 per 1,000 pageviews." Source

NavHelper has been installed with little notice along with ABC Scrabble.

Classification

Bundled Software

Files

NHelper.dll, NHUninstaller.exe, NHUpdater.exe, NHelper.htm

If you have any of the files related to NavHelper on your system, please send them for additional analysis. Generally, I have only analysed a few versions for each software component listed at this web site. With your help I will be able to look at both old and more recent versions of the NavHelper software. Thank you very much for your time!

Vendor

NavHelper whois

Privacy policy

NavExcel privacy policy

Detection

Bazooka Adware and Spyware Scanner does not detect NavHelper.

Uninstall procedure

Uninstall NavHelper from "Add/Remove Programs" in the Windows® Control Panel. If you run into problems uninstalling, please contact the NavHelper vendor for support.

Uninstall NavHelper with FreeFixer

I'm working on a general purpose tool for removing unwanted software. The tool is called FreeFixer and can help you remove unwanted Browser Helper Objects, Internet Explorer toolbars and software that starts automatically when you reboot your computer, so it can offer some assistance while uninstalling NavHelper. The manual removal instructions listed below will help you to identify what to delete with FreeFixer.

Read more about FreeFixer.

Manual removal

Please follow the instructions below if you would like to remove NavHelper manually. Please notice that you must follow the instructions very carefully and delete everything that is mentioned. In most cases the removal will fail if one single item is not deleted. If NavHelper remains on your system after stepping through the removal instructions, please double-check by stepping through them again.

1. Start the registry editor. This is done by clicking Start then Run. (The Run dialog will appear.) Type regedit and click OK. (The registry editor will open.)
2. Delete
   'HKEY_CLASSES_ROOT \ AppID \ {710BCB5B-8C6C-483E-A4F5-FAF083B13184}\', if it exists.
3. Delete
   'HKEY_CLASSES_ROOT \ CLSID \ {C1E58A84-95B3-4630-B8C2-D06B77B7A0FC}\', if it exists.
4. Delete
   'HKEY_CLASSES_ROOT \ NavExcel.NavHelper\', if it exists.
5. Delete
   'HKEY_CLASSES_ROOT \ NavExcel.NavHelper.1\', if it exists.
6. Delete
   'HKEY_LOCAL_MACHINE \ SOFTWARE \ Classes \ CLSID \ {C1E58A84-95B3-4630-B8C2-D06B77B7A0FC}', if it exists.
7. Delete
   'HKEY_LOCAL_MACHINE \ SOFTWARE \ Microsoft \ Windows \ CurrentVersion \ Uninstall\ NavHelper', if it exists.
8. Delete
   'HKEY_LOCAL_MACHINE \ SOFTWARE \ Microsoft \ Windows \ CurrentVersion \ Explorer \ Browser Helper Objects \ {C1E58A84-95B3-4630-B8C2-D06B77B7A0FC}', if it exists.
9. Exit the registry editor.
10. Restart your computer.
11. Delete the following directory and its content:
    '%ProgramsDir%\NavExcel\NavHelper\'
    Note: %ProgramsDir% is a variable (?). By default, this is C:\Program Files.

Problems uninstalling? Click here.

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Contact information for NavHelper's vendor

In order to provide correct, accurate and updated information about NavHelper I encourage the vendor to contact me if any part of this write-up needs a revision.